We waited another 10 minutes only for him to come back and tell me that the man did not run or jump at me calling my husband and I liars? I spent thousands in your casino tonight and will never ever spend another dollar in here again after how I was treated. I told him what happened and he called someone else to run the cameras back to see if I was telling the truth or not. After arguing with him for several minutes I ask for his supervisor and waited 10 minutes for him.
The security guard Tommy came over to me and asked me to take my dog to the room and I told him my dog did what she was trained to do. I was willing to share their id card with about 10 different security guards each time they asked but the final incident was at 5:30AM this morning when a man came jumping around the corner of the game I was playing and my dog jumped at him to keep him away from me. I have a small service animal and I have never felt so harassed in my life. I am a Total Rewards high Diamond player that visited your Southland Casino for the first time tonight and even paid full price for your room.
